Privacy Policy
At Mordai, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use our website. By accessing or using Mordai, you agree to the terms of this policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
1.1 Personal Information
This includes details you provide when creating an account, placing an order, or contacting us. Examples include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways).
1.2 Non-Personal Information
This includes data collected automatically to improve user experience, such as:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the site
- Cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders efficiently.
- Communicate with you regarding your orders, inquiries, or promotional offers.
- Enhance the functionality and performance of our website.
- Conduct internal analytics to better understand user behavior and preferences.
- Protect against fraudulent transactions and unauthorized access.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide a better browsing experience.
3.2 How We Use Cookies
- To remember your preferences and settings.
- To analyze website traffic and user behavior.
- To personalize your shopping experience.
You can manage or disable cookies through your browser settings; however, doing so may affect certain functionalities of our website.
4. Third-Party Services
We may use third-party services for payment processing, analytics, and marketing. These services are bound by their own privacy policies, and we encourage you to review them. Mordai ensures that such services adhere to industry standards for data protection.
5. Data Security
Mordai takes data security seriously and implements appropriate measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security audits and updates.
- Restricted access to sensitive data.
Despite our efforts, no online platform is entirely secure. Users are encouraged to protect their accounts with strong passwords and report any suspicious activity.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Review: You can request a copy of the data we hold about you.
- Correction: You can update or correct inaccurate information in your account settings.
- Deletion: You can request the deletion of your data, subject to legal and contractual obligations.
- Opt-Out: You can unsubscribe from promotional emails or disable cookies.
To exercise these rights, please contact us at privacy@mordai.com.